Overview
EMPOWER lets Employers have as many payroll frequencies as they need (24, 26, 52 per year, etc.). Employers can assign a payroll frequency to each employee during open enrollment time. If you need to change an employee’s payroll frequency during the Plan Year, please follow the instructions on this page.
The process will depend on whether you are enrolled in our EMPOWERConnect service.
If enrolled in EMPOWERConnect
If you are enrolled in EMPOWERConnect, please make the changes in your HRIS or payroll system integrated with EMPOWER. You must make the following changes in your system to accurately update EMPOWER:
- Update the payroll frequency to the new desired payroll frequency for each employee.
- Update the payroll frequency effective date for the date that the new payroll frequency becomes active. for example, if an employee’s payroll frequency changes on 4/1, enter this date in the payroll frequency effective date. This date must be entered to accurately make the change in EMPOWER’s system.
If not enrolled in EMPOWERConnect
If your company is not enrolled in EMPOWERConnect, please follow the below instructions:
- Download the Payroll Frequency Change Form
- Enter a row for every employee who needs to change payroll frequencies on the Payroll Frequency Change tab on the spreadsheet.
- Send the completed form to customerservice@empowerflex.com
