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How to Migrate from a Prior Administrator

Thank you for Choosing EMPOWER

Thank you for choosing to move your Plan to EMPOWER from a prior Administrator. EMPOWER can administer the runout and/or carryover from your old Plan.

Next Steps

 

Task Description Instructions
After the Setup Call
Send the EMPOWER supplied Termination Letter to your prior Administrator If you indicate that you would like this service during the Setup Call, EMPOWER will send you a letter that you can send to your prior Administrator. Send this letter to your prior Administrator. This letter provides instructions regarding how to handle claims and what information to send to you after the Plan Year ends.
After the Plan Year Starts
Send Prior Year Balances and elections to EMPOWER Your HRIS/Payroll Vendor will work with EMPOWER on testing. Fill out the Prior Year Balances tab on the enrollment sheet based on the information that you receive from your prior Administrator and send to EMPOWER. You can download the Enrollment Spreadsheet at: https://info.empowerflex.com/content/EMPOWER-Enrollment-Template.xlsx
EMPOWER will load the balances into our system The prior year balances will not be available to Participants until EMPOWER receives your spreadsheet.