Consumers can access the Consumer Portal via the web or via mobile app available on Apple iOS and Google Android Devices.
Google Android Users
- Navigate to Google Play using your Google Android mobile device
- Go to the EMPOWER Flex Mobile App download page by using the search function or going directly to: https://play.google.com/store/apps/details?id=com.lighthouse1.mobilebenefits.epr
- Click Install
- Open the EMPOWER Flex Mobile App after downloading
Apple iOS Users
- Navigate to the Apple App Store using your Apple iOS mobile device
- Go to the EMPOWER Flex Mobile App download page by using the search function or going directly to: https://apps.apple.com/us/app/empower-flex-mobile-app/id1555136991
- Click Get
- Open the EMPOWER Flex Mobile App after downloading
Logging into Existing Account
If you have already created a user name and password via the mobile app or the Consumer Portal, you may log directly into the mobile app.
- Enter your Username and Password
- Click the LOGIN button
Creating a New Login
- Click the New User? Set up your account button on the screen
- Follow the on-screen prompts to create your account