Call Us at (800) 819-9571
Welcome to Empower’s
Knowledge Base
Feel free to type anything in the search input and we will try to find your information.
Call Us at (800) 819-9571

Ordering Replacement Cards

The Employer does not have the ability to order debit cards for Consumers. The Consumer must order new cards via the Consumer Portal.

  1. Log into the Consumer Portal
  2. Hover your mouse over the Accounts heading
  3. Click on Banking/Cards in the popup
  4. Click Order Replacement
  5. Important – Make sure your Mailing Address is correct on the Screen
  6. Click Submit