Enrollment Instructions
To enroll participants in benefits, please send EMPOWER an enrollment file by following these
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HSA Death Disbursement
With a Beneficiary If an HSA accountholder dies with a named beneficiary, the following is
Submitting Debit Card Receipts
Participant Consumers may follow the below steps to submit receipt(s) to EMPOWER. Log into the
Debit Card Substantiation
To satisfy IRS regulations, EMPOWER may need to substantiate select debit card transactions. When substantiation
IRS Guidelines
Health Flexible Spending Account (FSA) Benefit 2022 Limits 2021 Limits Employee Salary Reduction Contributions $2,850
Eligible Expenses (Limited Purpose FSA)
You can use your account to pay for a variety of dental and vision care
Eligible Expenses in Spanish (Gastos Elegibles)
A continuación se muestra una lista de muestra de los gastos permitidos reembolsables a través
Forms
Name Description Banking Setup Packet This packet includes everything needed to set up a
Validating Import Files
It is important to check the status of import files after uploading them. Files with
Eligible Expenses
Below is a sample list of permissible expenses reimbursable through a full scope Healthcare Flexible
Consumer HSA Requirements
The following items must be completed to activate a Consumer’s HSA account: Consumer acceptance of
Downloading Forms
Employers can download forms directly from the Employer Portal. Log into the Employer Portal On
Updating Consumer Demographics
The Employer can manually change demographic information for Consumers. To update Consumer information, please: Log
Changing Consumer Status
To change the status of a Consumer (Terminated, Leave of Absence, etc), perform the following
Consumer HSA Verification Documentation
The Federal Government requires auditing on HSA accounts to ensure that they are fully eligible.
Ordering Replacement Cards
The Employer does not have the ability to order debit cards for Consumers. The Consumer
Making an HSA Contribution
Process Overview This page outlines the process for employers to submit HSA contributions. This process
Locating Existing Consumer
Log into the EMPOWER Employer Portal After logging into the Portal, click Employees on the
Downloading the Mobile App
Consumers can access the Consumer Portal via the web or via mobile app available on
Accessing the Consumer Portal
Creating a New Login Consumers who already exist in the EMPOWER Portal but have not
Accessing the Employer Portal
Logging In Navigate to empowerflex.com in your internet browser Click on LOG IN in the top right